Terms of service
Terms of Purchase
Last updated: October 5, 2026
These terms describe purchases of Qvxzjm™ cups, mugs, and bowls at qvxzjm.com from Beijing Jike Technology Co., Ltd. Read the product listing and checkout details together with these terms before ordering.
Orders and payment
An order acknowledgment confirms that we received your request. Availability and payment checks may still be required. If we cannot fulfill an item or must correct a material error before accepting it, we will contact you and will not retain payment for goods we cancel. Payment options and currency are shown at checkout.
What you are purchasing
The selected listing specifies the item, color, and set quantity. Props shown for styling are excluded unless expressly included. Minor variations in shade or finish do not change your rights if goods are defective or materially misdescribed. Microwave, dishwasher, oven, and heat compatibility must be expressly stated for the specific product.
Prices, delivery, and changes
Review the final checkout total, including disclosed shipping and taxes. Additional destination import charges may apply as described in the Shipping Policy. Contact us quickly to request an order change or cancellation. We will confirm whether fulfillment has progressed too far to make the requested change.
Returns and refunds
You may request an eligible return within 30 days of confirmed delivery. See our Return Policy for conditions, costs, and refund handling.
Broken, defective, or incorrect tableware
Do not use goods that arrive damaged. Notify us with the order details and any safely obtained photos. We will arrange the remedy required by applicable law. Conditions or costs applicable to voluntary change-of-mind returns do not override rights relating to defective or incorrect goods.
Safe use and consumer rights
Follow the care instructions for the specific item and avoid using cracked or chipped ceramics. Nothing in these purchase terms removes mandatory cancellation rights, product guarantees, or other statutory remedies. Where a legal entitlement is more favorable than a store rule, that entitlement prevails.
Purchase questions
Contact service@qvxzjm.com about your order, delivery, or return. Our Terms of Use and Privacy Notice provide additional information about using the website and handling personal information.
Business and contact information
- Brand: Qvxzjm™
- Website: qvxzjm.com
- Operated by: Beijing Jike Technology Co., Ltd.
- Owner / Business contact: Zhu Jiuwei
- Email: service@qvxzjm.com
- Telephone: 00852-9972136
- Business address: Room 3129, 3rd Floor, No. 153, Dahongmen Donghou Street, Fengtai District, Beijing, China
This is our business correspondence address. Please contact us for return instructions before sending any goods; a business address is not automatically a return facility.