Contact Us

Last updated: October 5, 2026

We are here to help with your Qvxzjm™ cups, mugs, bowls, and orders.

Customer support

Email service@qvxzjm.com for product questions, order updates, address corrections, return requests, or privacy questions. For an existing order, include your order number and the email address used at checkout.

Help with a damaged item

If ceramic tableware arrives cracked or chipped, stop using it and contact us. Photos of the item and outer packaging can help us review what happened. Please do not handle broken pieces just to take a photo.

Business inquiries

For business correspondence, address your message to Zhu Jiuwei at Beijing Jike Technology Co., Ltd. using the contact details below.

You may also find an answer in our FAQ, Shipping Policy, or Terms of Purchase.

Support response time

Our target is to reply within 1–2 business days. Carrier, payment, or privacy investigations may need additional time.

Business and contact information

Brand: Qvxzjm™
Website: qvxzjm.com
Operated by: Beijing Jike Technology Co., Ltd.
Owner / Business contact: Zhu Jiuwei
Email: service@qvxzjm.com
Telephone: 00852-9972136
Business address: Room 3129, 3rd Floor, No. 153, Dahongmen Donghou Street, Fengtai District, Beijing, China

This is our business correspondence address. Please contact us for return instructions before sending any goods; a business address is not automatically a return facility.