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Return Policy

Last updated: October 5, 2026

Request a return

Contact service@qvxzjm.com within 30 days of confirmed delivery. Obtain return instructions before sending goods.

Conditions and costs

For change-of-mind returns, items should be unused and unaltered, with original packaging, components, and purchase evidence. Clearly disclosed exclusions may apply. The customer generally pays return postage; original shipping is generally not refunded, subject to applicable law.

Problems, refunds, and exchanges

Report damaged, defective, incorrect, or incomplete orders with relevant, safely obtained photos. We will review the appropriate remedy. Approved refunds follow receipt and inspection, normally to the original payment method; bank posting times vary. Stock determines exchange availability. Mandatory consumer rights prevail.

Business and contact information

• Brand: Qvxzjm™
• Website: qvxzjm.com
• Operated by: Beijing Jike Technology Co., Ltd.
• Owner / Business contact: Zhu Jiuwei
• Email: service@qvxzjm.com
• Telephone: 00852-9972136
• Business address: Room 3129, 3rd Floor, No. 153, Dahongmen Donghou Street, Fengtai District, Beijing, China

This is our business correspondence address. Please contact us for return instructions before sending any goods; a business address is not automatically a return facility.